bought a 3 piece suite it develope faults after 2weeks

suey2
Contributor
Contributor

I bought a 2 setter and 3 setter sofa of ebay on the 25th may it was delivered on the 14th june after 3 weeks the cushions have collaspe got no joy off the seller so I opened a case with paypal within 1 hour they found in the sellers favor saying item was as described yes it was as described it developed faults after 3 weeks asked them to appeal the decision but they wont I am £600 out of pocket because the sofas are not fit to use any advice please I throught they had to be fit for purpose

Login to Me Too
1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@suey2

 

Pity you did not open a dispute on Ebay first as Ebay dispute rules are different to Paypals and you may have had more luck.

 

All i can suggest now is  >>

 

1. If you funded your paypal payment via a card then contact your card issuer and see if they will chargeback for you.

2. Small claims court?


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.