Website Buy it now button not working
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I have created a buy it now button with several options, code below
<form action="https://www.paypal.com/cgi-bin/webscr" method="post" target="_top">
<input type="hidden" name="cmd" value="_s-xclick">
<input type="hidden" name="hosted_button_id" value="M9VGY5K2PL4D8">
<table>
<tr><td><input type="hidden" name="on0" value="Price includes postage (UK mainland only)">Price includes postage (UK mainland only)</td></tr><tr><td><select name="os0">
<option value="1 Puppy Pen WHITE (£59.99 + £9.99p&p)">1 Puppy Pen WHITE (£59.99 + £9.99p&p) £69.98 GBP</option>
<option value="2 Puppy Pens WHITE (£119.98 + £15.99p&p)">2 Puppy Pens WHITE (£119.98 + £15.99p&p) £135.97 GBP</option>
<option value="3 Puppy Pens WHITE (£179.97 + £19.99p+p)">3 Puppy Pens WHITE (£179.97 + £19.99p+p) £199.96 GBP</option>
<option value="4 Puppy Pens WHITE (£239.96 + £25.99p&p)">4 Puppy Pens WHITE (£239.96 + £25.99p&p) £265.95 GBP</option>
<option value="1 Puppy Pen PINK (£59.99 + £9.99p&p)">1 Puppy Pen PINK (£59.99 + £9.99p&p) £69.98 GBP</option>
<option value="2 Puppy Pens PINK (£119.98 + £15.99p&p)">2 Puppy Pens PINK (£119.98 + £15.99p&p) £135.97 GBP</option>
<option value="3 Puppy Pens PINK (£179.97 + £19.99p&p)">3 Puppy Pens PINK (£179.97 + £19.99p&p) £199.96 GBP</option>
<option value="4 Puppy Pens PINK (£239.96 + £25.99p&p)">4 Puppy Pens PINK (£239.96 + £25.99p&p) £265.95 GBP</option>
</select> </td></tr>
</table>
<input type="hidden" name="currency_code" value="GBP">
<input type="image" src="https://www.paypalobjects.com/en_GB/i/btn/btn_buynow_LG.gif" border="0" name="submit" alt="PayPal – The safer, easier way to pay online.">
<img alt="" border="0" src="https://www.paypalobjects.com/en_GB/i/scr/pixel.gif" width="1" height="1">
</form>
i have pasted ths into my site, when i test the button, after making my selection i get the following message from Paypal
PayPal cannot process this transaction because of a problem with the seller's website. Please contact the seller directly to resolve this problem.
help please ...

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi clynalwin,
Welcome to our community page 🙂
I am sorry to hear that. I suggest you to contact our Merchant Technical Support team directly. After you submit your inquiry, you should get a response within 24 hours.
If you haven’t already created an account for PayPal Merchant Technical Support site, please create one now. Here’s how:
- Go to www.paypal.com/mts and click Sign Up in the top right-hand side of the window.
- Enter your information and click Create Account. You can use any valid email address.
After you have created your account, you can submit your question. Here’s how:
- Go to www.paypal.com/mts and click Contact Technical Support.
- Fill in the form in as much detail as you can and click Continue.
Thank you for contacting us about this issue. I look forward to helping you if you have further questions.
Arda

Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- Help Error: Artist PayPal ID not valid in Buying with PayPal
- How do I verify a purchase made through a Payapal button? in About Payments
- Email button code not available. in About Selling
- Bye Bye Paypal, i understand why ebay cut you guy in 2020. in About Payments
- Can't grant permissions to a certain site! in About Payments