Visa gift card connect to PayPal ? 1669

[Brycenardizzi]

Is it possible if so can u walk me through I have tried it says connected then I don't get the money on my PayPal account but when I check the balance of my visa gift card it says PayPal and all money is gone then a few days later the money was refunded to my gift card ?? Help plz 

[PayPal_david]

Hey Brucenardizzi,

Thanks for reaching out to us in regards to this.

Based on what you are advising, it sounds like a refund was issued to a PayPal gift card. If that's the case, it can take on average 3-5 working days for the refund to be received on the card. In some situations, there can be a slight delay in the refunds being received depending on how long the card issuer takes to process the refund.

I would advise if possible that you wait for a few days in order to see if the refund is showing on the gift card as it needs to be processed by the card issuer.

Please let us know how it goes.
David.