'Suspended account' e-mail?

LinBin1
Contributor
Contributor

I have an e-mail,suposedlyfrom PAYPAL saying my account has been suspended.I havn't 'clicked'on the e-mail,but how do I check if it isr eal.My PAYPAL account looks ok, but cannot now conntact PAYPAL  (as after closing time)?

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@LinBin1

 


Firstly if the email addressed you as ''Dear Member'' / ''Customer'' / ''Client'' OR your ''email address'' then that confirms its a spoof as paypal would address you by your full name eg Dear John Smith.

 

Secondly if there was a link OR attachment in that email to ''cancel'' the transaction or ''confirm'' any details then again it would be a spoof.


If there was a problem with your account paypal would not ask you to click on an unsafe link in an email or by downloading an attachment, they would direct you to log in normally and go to the resolution or the message centre for more information.


More info here >>
https://www.paypal.com/us/selfhelp/article/how-to-spot-fake-emails-faq2340/2





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LinBin1
Contributor
Contributor

Thanks very much for your help-that has put my mind at rest!

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