Struggling to confirm bank account

[emilygardner1]

hello,

i have recently signed up to paypal and have added both my bank account and debit card to the site. However, i have found that I am unable to confirm my bank account as no message has appeared in my online banking account?

How can i solve this in order to continue with a current transcation over depop?

many thanks.

[PayPal_Carlos]

Hello emilygardner1,

Thank you for your post and welcome to the PayPal community!

I am sorry to hear about this. You are doing the right thing by initiating the card and bank confirmation, as this is really important steps to add additional security to your account.

If you have initiated the bank confirmation process, the 4-digit code is normally displayed in your bank statement within few hours. However, this can take a bit longer depending on how often your bank updates your bank statement.

I would advise you to keep an eye in your bank statement as I am sure the code should be there very soon 🙂

Hope this helps,

Carlos