Scam???

[Webso]

Hi, I have received an email from PayPal? Payment Account saying thank you for using PayPal to authorise a payment of $31.80 to Wallmart. Apart from shopping in asda I have had no dealings with Wallmart whatsoever. The transaction ID is O-4T361370C6229001. I have not responded in any way or opened any links. My PayPal shows no reference to this whatsoever.  Can anyone please shed any light on this?

[kernowlass · Accepted solution]

@Webso

Sounds like its a spoof, DO NOT USE ANY LINK.

Firstly if the email addressed you as ''Dear Member'' / ''Customer'' / ''Client'' OR your ''email address'' then that confirms its a spoof as paypal would address you by your full name eg Dear John Smith.

Secondly if there was a link OR attachment in that email to ''cancel'' the transaction or ''confirm'' any details then again it would be a spoof.

If there was a problem with your account paypal would not ask you to click on an unsafe link in an email or by downloading an attachment, they would direct you to log in normally and go to the resolution or the message centre for more information.

More info here >>
https://www.paypal.com/us/selfhelp/article/how-to-spot-fake-emails-faq2340/2

[sleepyjones]

Not sayingh it's not a scam, but Walmart do own ASDA,

[kernowlass]

@sleepyjones

True, but if the OP had made the transaction it would show in their paypal account and they say it doesn't.

[PayPal_Donna]

Hello Webso,

Welcome to the PayPal community and thank you for bringing this to our attention.

Any time you receive an email about activity on your PayPal account, the safest way to confirm the emails’ validity is to log in to your PayPal account via the PayPal website (not using the links in the email received). Any of the activity reported in the email will be available to view. When you receive a payment, you’ll see the money in your account right away. Even if it was placed in your pending balance, you’ll see this. If you still have those emails, please forwarded to review@paypal.com.

-Donna