Refund on payment fee

hystedarkness
Contributor
Contributor

So I had requested a refund of my balance on superbuy.com, and they sent the payment, but I had to pay a fee. I tried contacting paypal to remove it but they said it was because its goods and services, but clearly it's just my balance being refunded to paypal, and to contact superbuy. I did contact them, and they cant do nothing about it, plus it was hard to explain clearly as they are based in china, and told me to contact paypal again. I don't know what to do now...

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kernowlass
Esteemed Advisor
Esteemed Advisor

@hystedarkness

 

The only time you DON'T pay a fee is if you receive a friends / family payment.


Advice is voluntary.
Kudos / Solution appreciated.
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