Refund Completed but not added to balance
Seamouse8
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Posted on
Jan-15-2018
03:00 PM
Hello,
I have had a refund come up under the 'completed' section on my home page, but it is not in my paypal balance or the connected bank account. Any help would be appreciated.
Cheers.
1 REPLY 1
kernowlass
Esteemed Advisor
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Jan-16-2018
02:26 AM
If you funded the original paypal payment to the seller with a debit then it won't go back to your paypal balance.
Once marked as completed it will automatically go back to your bank account but takes up to a week to process through to the bank (paypal say allow 30 days but I have never waited longer than a week for mine).
Advice is voluntary.
Kudos / Solution appreciated.

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