Refund Completed but not added to balance

Seamouse8
Contributor
Contributor

Hello, 

 

I have had a refund come up under the 'completed' section on my home page, but it is not in my paypal balance or the connected bank account.  Any help would be appreciated.  

 

Cheers.

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Seamouse8

 

If you funded the original paypal payment to the seller with a debit then it won't go back to your paypal balance.

Once marked as completed it will automatically go back to your bank account but takes up to a week to process through to the bank (paypal say allow 30 days but I have never waited longer than a week for mine).


Advice is voluntary.
Kudos / Solution appreciated.
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