RE: How do I refund a disputed payment that is on hold on my account

[beccahedges]

I have a payment sent to me that is on hold and I want to send the money back to the seller how do I do this?

[kernowlass]

@beccahedges

Contact customer services and see if they will release the held funds back to the buyer.

However if it is on hold due to the 'new seller hold' you may find it difficult to keep selling if you keep refunding buyers.