Pending payments

[nathanh78]

A buyer is asking me to ship constantly but the payment is still pending, how long will this normally happen for? I sold through an invoice.

[kernowlass]

@nathanh78

Are the funds actually showing in your paypal balance?

Are you a new seller?

Does your paypal email say its safe to ship?

Is there a clearance date when you click on the pending status.

[nathanh78]

@kernowlass Hi thanks for the reply, I’ve sold through eBay before but never through an invoice. There aren’t any funds in my account, PayPal still says not to ship the item. There’s no date of when it will become available. Also when I click details it shows non-us verified for some reason.

[kernowlass]

@nathanh78

Sounds as if its an echeque.

An echeque is when the buyer has funded their paypal payment via their bank account but they don't have a back up card linked to their paypal account as well.

Normally paypal would credit you the funds and paypal would take the wait for the funds to clear from the buyers funding source but they only do that if the buyer has a back up card as well on their paypal account, if not then the buyer and you have to take the wait for the funds to clear.

The funds 'can fail' if the buyer does not have enough in his bank account to fund their payment so don't ship until the payment has cleared.

As for non-us verified, well I am that as well as i am NOT in the US but am verified..lol

Anyone outside of the U.S is 'non-us' but as long as it says verified and not unverified its fine.

[nathanh78]

@kernowlass it says non-us unverified sorry I got it mixed up, the name of the person who paid in paypal is also different to the name on the address. That’s what’s making me think it’s a scam. Thanks for the help

[kernowlass]

@nathanh78

In that case  >>

unverified

echeque??

keen to make you ship quickly

different name ? hijacked paypal account.

RUN A MILE FROM THAT TRANSACTION.

[nathanh78]

@kernowlass Yh I’ve been making excuses about the snow blocking me from sending it for now, just seeing if I could find out more. Is there a way to report it and cancel it?

[kernowlass]

@nathanh78

He hasn't paid you yet so you don't need to cancel him.

Just state that when the payment has 'cleared' you will refund him and you don't want to continue with the transaction..........no one can force you to sell to anyone.

I very much doubt the payment will clear anyway so when it 'fails' the transaction is then over as well as he has not paid.

[nathanh78]

@kernowlass thanks for your help