Payments processing

morningstar1
Contributor
Contributor

Im hoping someone can help me.

I have a buisness account, which means payments clear within 2 hours of transferring them into my bank account

I did a transfer a couple of hours ago for 70 something pounds, its still processing, not gone into the bank

But i have made another two payments from paypal into my bank account since and they have cleared right away

So stumped as to why this other payment has not cleared....

As i said this money was in my paypal and was transfered to my bank, so its not like its a payment from someone thats pending

Any ideas?

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1 REPLY 1

PayPal_Siobhan2
Moderator
Moderator

Hi morningstar1,

 

Thank you for contacting the PayPal Community Forum and welcome as a new member!

 

To provide one of the safest online payment methods PayPal reviews every withdrawal before it is approved. Occasionally, we may hold a withdrawal if there may be a higher-than-normal level of risk associated with the transaction.

When a withdrawal is held, this is not a reflection of you or your account activities. Our internal security system is an automated system which reviews all of the details of every withdrawal that is made through PayPal. This is similar to the way your bank or credit card issuer approves transactions.

For fraud prevention reasons, I cannot see what aspect of this withdrawal has caused our internal security system to intervene. Neither can I override or manually change the security settings to allow your withdrawal to go through immediately.

 

- Siobhan

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