Hi, I just wanna ask you that how to change my password by email. Cause I created an account by another phone number, but that phone has been canceled so that I can not change my password by phone. I already checked the page of change password, that just told me change password by email, when I click "reset password" link. There are only 2 way. And all about phone number. I just wanna use my email to change my password
Hello jason19960724! Thank you for your post and welcome to the PayPal UK Community! I am sorry to hear that this has happened 😕If you are unable to complete the security check when changing your password, I recommend reaching out to our customer service teams by phone for additional assistance. Our teams can be reached by clicking on ‘help & contact’ at the bottom of any PayPal page. On the call we will be happy to look into this 🙂 Hope this helps. - Carlos
