Help refunding a payment
Meganval777
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Posted on
Oct-09-2017
11:54 PM
How can I refund a buyer when money is on hold and no open cases showing in the resolution centre
1 REPLY 1
kernowlass
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Oct-10-2017
03:34 AM
You can issue a refund funded from your bank account and then when the held funds are released pay yourself back again OR you can give customer services a call and ask them to release the pending funds back to the buyer.
Advice is voluntary.
Kudos / Solution appreciated.
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