Faulty product

Gemini123
New Community Member
I ordered a wall quote near end of August as I was decorsting only got round to putting up just before xmas. Trying to apply realised it was faulty contacted seller with a pic and he said he would send a new one. Messaged again around 8th January he said was checking despatch and would sort. Still not received and now not answered 3 emails. Is there anything I can do? I feel he has delayed until the item had dropped from my search to put in a claim.
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PayPal_Siobhan2
Moderator
Moderator

Hi Gemini123,

 

Thank you for contacting the PayPal Community Forum and welcome as a new member!

 

You have 180 days from the date of transaction to open a dispute on your PayPal Account. For steps on how to do this please review this link - Open Dispute

 

- Siobhan

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