Circles

[MyMayday2]

Hi, I am going round in ever decreasing circles.

All I want is to have a plain email address that I can use to give PayPal some information about a problem; but it seems to be a big secret. I am told I can email, but the same thing comes round again, and the FAQs just don't have the questions I want to ask, or allow me to explain a situation. I don't like phoning if it can be avoided, as sometimes i find it hard to understand what is being said,or I get put on hold for ages.

What do other members do, or don't they have this problem?

If any answers come in next week, I won't see them while I'm away on holiday, which is why I want to send the message.

Thanks in advance, MyMayday2

[Paelavong003]

Hi @MyMayday2,

You can contact us by email.

To contact us by email:

1.Go to http://www.paypal.com/uk and log in to your account.

2.Click Help & Contact near the bottom of the page.

3.Click Message Centre and follow the on-screen instructions. (Even if you're unable to log into your PayPal account, you can still send us a question. Under 'Unable to log in?' click Continue and follow the on-screen instructions).

We'll try to get back to you within 24 hours.

I hope this information helps

Regards,

Paelavong

[MyMayday2]

Thank you very much, Paelavong. I really appreciate your message, so I will give it a try.