Bad purchase, seller refused refund, product was not as stated.

DHPHOTO
New Community Member

Hi guys

 

I recently bought a pair of rollerblades from someone offering them on Ebay. He asked me to make my payment plus postage though paypal instead of Ebay, didn't realise this was a no no 😕

 

I received the skates, they were in a terrible state, the wrong size and also fell apart /  broke within minuets of use.

 

I have emailed 3 times, 1st to say I was disappointed and told him they were the wrong size. 2nd to ask for a refund as they broke - he said no refund. 3rd to tell him strongly I was beyond disappointed.

 

 

Do I have any come back here / chance of a refund, I think I just paid him directly.

 

Thanks for your time

 

Dave H

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@DHPHOTO

 

How did you pay?

Which option did you choose OR did he send a money request or invoice?


Advice is voluntary.
Kudos / Solution appreciated.
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DHPHOTO
New Community Member

 

Hi kernowlass 

 

Thanks for enquiring. Any tips would be most useful.

 

It was a personal payment, think I got swindled.

 

Just called Paypal and they are coontacting him to ask for the money back, part of it came out of my bank account so I need to contact them also on that part.

 

Fingers crossed and super helpful over the phone.

 

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