A very hard case

Anonymous_User
Not applicable

Hello everyone

So i got limited access to my account after several trades: https://gyazo.com/f9e40b37b34f0c2f28eb83f9bd088f99   and here's the reason: https://gyazo.com/0e6266b927268c77891b32e259b4b2b1 . It would be easy to unlock it if not that i cannot really send Proof of shipping/delivery of items to buyer, not to mention Provide proof of delivery cause trades were made in a game. I was selling my ingame items for real money and also money for ingame items. I have asked one of Moderators here about it, he said that i can send screenshot with message history with that person. I did send proofs of delivery of two persons now, i still need to send proof of delivery from 3 another persons and i dont know if i will be able to send them all to Paypal, cause i have made these trades like 5 months ago. I don't have access to message history with that guys. Is there other way to unlock my account? I'm about to send Proof of Adress, link my bank account. Would that be enough? 

 

I also need to send Provide business information. It was maybe cause i have send money once to a person that had Family & Friends option not avaible in his country so i had to send it as Good & Services.

 

If there's any possible solution, please help me. I can provide as much information as possible to Paypal, just to get that money and control over account.

 

I just wanted to get some money for computer and it's so complicated 😞

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1 REPLY 1

PayPal_DavidR
Moderator
Moderator

Hi there,

 

If you are unable to complete any of the steps you need to send an email via your PayPal account explaining why. You can send the email via the Contact tab at the bottom of the PayPal website.

 

-David R

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