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Why is my solution post being rejected?

Posted on

I found a solution to the problem in this post:


I drafted up a long step-by-step answer based on what I asked the customer service reps, how they escalated it, etc. But it got rejected twice.


There was nothing particularly defamatory in it, no reason was given, and I don't know who to ask about it.


Any recommendations on how to get the answer posted or why the PayPal Community is rejecting it?

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