What can you do if a seller accepts a return and fails to refund or replace after goods returned ?

[phobkirk]

Seller provided a returns pouch. I returned the incorrectly sized items. Seller has provided no refund and no replacement. Paypay closed the case in favor of the seller.

There seems to be no way of re-opened the dispute because no refund or replacement has been provided.

Feel cheated and frustrated, what do you suggest?

[kernowlass]

@phobkirk 

Did you win the claim?

Did paypal tell you to return the item back to the seller and provide a return address?

If they did then you would have had to return it trackable so you could provide paypal with a tracking number to prove delivery of the item back to the seller.