We currently have limited customer service staffing due to Coronavirus (COVID-19) safety precautions. We encourage you to find quick answers to your questions by searching the community forum, visiting our Help Center, or messaging us (message response times will be delayed). Thank you for your patience.
Is this something that everyone goes through? Unbelievable! Phone support does not exist and the site wants to always direct you to some kind of automated response. I simply sold an item and the buyer has received it and the money apparently was sent but I have no way to receive it. Do I need to request it from the PayPal site?
Do I need to devote an hour or so to reading through the terms and conditions? How do folks who are not tech literate ever use this site? What's the refund all about? As a seller you are at their mercy. How do they exist without some kind of customer support?
As far as I'm concerned they have taken my money and I have no recourse. I even tried to email the resolution dept, but they didn't accept that email.