Needing Help - From US Customer Service

Dakotta
New Community Member

I've spoken to 4 agents last week on the issue of funds being missing and all have been from outsourced centers with no availability to help me. 

Is there any way to get someone from the USA to call me? I really do not want to speak to another outsourced out of country customer service line. It's been frustrating as I've spent over 3 hours this week retelling my issue to many people who do not understand the issues with PayPal I am facing.

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Dakotta 

 



Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.

OR

have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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