How do I get to chat with a human support agent?

jcamachott
Contributor
Contributor

When I am on during working hours, there's no one available and I need to 'send' my message to the agent. But I never get a response back. When I try outside of working hours, I am told to try during working hours.

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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@jcamachott 

 

As you don't think we can help then your options are.................

 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, (during business hours you may also be able to message whilst logged out).
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.



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kernowlass
Esteemed Advisor
Esteemed Advisor

edited


Advice is voluntary.
Kudos / Solution appreciated.
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saharit
Contributor
Contributor

About contacing PayPal through X (ex Twitter) by @AskPayPal, the account is not live since Jun. 16, 2020!

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