scammed by a newbie
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you are not completely out contact both paypal and Ebay they will make the buyer prove they have sent back the item the same way they make the seller and when your buyer cannot prove they have sent the item back they will charge back the amount to there account I had a buyer do the same thing to me but I called ebay then explained to the buyer they would have to send back the item before they could get a refund I got appology emails from the buyer once they found out they had to send back the item this is a typical scam called buyers remorse the buyer purchases a item then complains about it with hopes they will get a refund and to keep the item always take very detailed pictures of a item before shipping make sure the buyer has a confirmed address and always include a trackingservice on your package it is a good idea to ship the same day if possible and send your buyer email updates thru their email and Ebays services you will see on your listing a place to post a tracking number this automatically generates a email to your buyer and track the package yourself and once it arrives email your buyer with a follow up and tell them Thanks this will help cut down on your fraud and make you a dependable seller Ebay and Paypal are the same company and will help you a little but when it comes down to it your really your own best defense Feebay and Payme love their fees and that is all they really seem to be concerned about
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