What just happened to me?

Hughes_
Contributor
Contributor

Okay so i finally put a pre-paid mastercard on my account so i could use eBay since i had 30.00 on my account but couldn't send it. Yesterday i bought two(2) items off eBay and i was left with 9.31. So when i log on today, i see my account is at 0.00 and above it it says "you have new disputes."

 

I never filed any disputes, i do not even know how to. So when i go look at it (look at the photographs below to see.)

 

http://i45.tinypic.com/2rpg27l.png

http://i47.tinypic.com/2150p5t.png

 

And at the bottom of the 2nd photo, someone filed a dispute for me and made like a conversation w/ this person and he said he sent something to me.

 

And NO i never gave out my account info and i use a totally different email/pass for paypal than other sites

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surplusdealdude
Advisor
Advisor

Your Paypal account has been hijacked.

 

Change the passwords in your account ( and on you other online accounts as well)

 

Then run several anti-spyware programs, in case you have a keylogger program on your computer.  Several programs are needed because keyloggers are difficult to remove - what one program misses, another will get.

 

Spybot is a good, free program for this and Malware anti-malware is another excellent one - both are free and you can google their names for a download site.

 

Once those programs have run, change the passwords AGAIN, jut in case the keylogger reported your new passwords before you got rid of it.

 

Then, go to Paypal's main page, click on the security tab and report that your account was hijacked.  It's been used to defraud other people, most likely, so paypal will have to fix that.

 

 

Most likely, your account was penetrated because you clicked on a link in an email that you thought was from Paypal.  it wasn't, and you gave your password away to a scammer.

 

NEVER sign in to your Paypal account from an email link.


And, to make your Paypal account bullet-proof, visit the security center in your Paypal account and buy one of their security keys for $5.  It puts a separate, randomly-generated numerical password on your account that changes every 30 seconds and cannot be hijacked, even if the scammer has your password.

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