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DStegs
New Community Member

Possible scam??  I just recieved the above email regarding info that my account was accessed by a third party and that I was suppose to complete the attached form to regain access to my account.  I clicked on the attachment and saw that it was asking account information so I closed it and went to pay pal to find out more info.  I was reading one of the similar scams and answer that included "don't click on the attachment" which I had done already.  How much of a mess will this cause and what can I do to stop it before it starts?  Did I activate the "keylogger" problem and if I did, how do I clean it out or stop it?

 

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1 REPLY 1

surplusdealdude
Advisor
Advisor

It's a definite scam.

 

You may have downloaded a keylogger by opening the attachment.  Here's how to get rid of it;

 

Change your passwords - all of them.


THEN, you need to run several anti-spyware programs in case you got a keylogger downloaded to your computer.  Spybot and Malware anti-malware are good and they're free - Google them for the download sites.


THEN, you need to change all of your passwords AGAIN, in case the keylogger had time to send the password change to another computer.

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