reunds

[silver-lady]

does anybody know if a refund is possible for unused postage label with royal mail as I hit the button twice by mistake 

kind regards

[kernowlass]

@silver-lady

From paypals help page >

https://www.paypal.com/gb/selfhelp/article/what-is-paypal-shipping-and-how-does-it-work-faq1261/1

You can also cancel an unused postage label up to 7 working days from the date of purchase. Here's how:

1. Go to Activity.
2. Find the payment.
3. Select the payment to open the Transactions Details page.
4. Near the bottom of the page, click Delete Label.

Royal Mail will be notified of your refund request. If approved, the label purchase amount will be returned to your PayPal account.