Seller protection on virtual goods
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Hi,
I recently sold a website through PayPal .
The buyer was happy but is not trying to charge back his payment.
I have provided evidence that the buyer has confirmed recpiept of the files etc.
What am I supposed to do now, I've just read the the seller protection doesn't cover virtual goods, does this mean I'm going to lose my site and my money?
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You are right in that there is no seller protection BUT the buyer has to win the dispute first before you have definately lost.
Did the buyer file for non receipt of item? Or was it a chargeback because a chargeback is done directly via the buyers credit card company and they make the decision and not paypal.
Advice is voluntary.
Kudos / Solution appreciated.
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