Query over payment through DHL

Pinkcat161
New Community Member
Hi, I ordered an item through light in the box and paid in full through PayPal. I've now reviewed a text from DHL to say my shipment will only be delivered by paying another £18.13 through their epayments? Is this a scam or do I really have to pay it? I can't seem to get into light in the box, it says I have no account set up? Please can you advise what to do.
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1 REPLY 1

snowshoe
Frequent Advisor
Frequent Advisor

Unfortunately you need to contact the seller as the purchase sounds a bit odd.  There's not much that can be done thru the community forum.  Are there any shipping policies on the Seller's web site?

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