I have recently sold a Vintage Watch to a Buyer operating out of a famous Crisp factory in Leicester.
The watch was well packed in a shockproof ABS container and sent rerecorded delivery.
On checking the buyer he sells wrist band for charity and thought it would not be a problem even though he was trying to reduce the price outside the auction.
The buyer claims to have received it 4 days after the signature and put a claim through PayPal as not as Described with heat damage, been worn and marks on the glass.
I disputed the claim as I was initially unaware of the Commercial address and thought I was posting to a dealers shop. I would not have sent it to this address it I had known the true destination. I thought that the item had been accidentally damaged. The buyer won his case and returned the item.
On return the watch had been worn as there was dirt on the new wrist band, the glass had the scratched with a sharp object, scatched on the back, two heat burns from a cigarette lighter and the watch did not work. I appealed against the refund and won 75% of my money from the sellers paypal protection
The buyer left me negative feed back to which eBay would not remove as it was against there policy.
I have asked paypal to keep the case on file as the buyer clearly has a sanity issue.
I am private seller and cannot understand how buyers can treat items in this way or operate out of others corporate addresses as a confirmed address. I dont understand how he had won his case and received a fully refund even though he had caused malicious damage?
The good news is that he later brought a Omega Watch from America which was an obvious fake and will have to pay the import duty plus post office hostage fee
