seller says he can't send item till dispute is closed as per paypal instructions

greenmoose
Contributor
Contributor

i bought a seat from a retail motorcycle accessories dealer and had to open a claim because it didn't come. now the seller says paypal advised him not to proceed with transaction till claim is closed. what should i do?

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2 REPLIES 2

BigKahuna97
Frequent Contributor
Frequent Contributor

This is completely bogus, you should escalate the dispute to a claim and be done with this seller.  Once the dispute is closed you will have zero re-course to recover any losses and the fact he is blatantly going to lie to you should be a tail tail sign of who you are dealing with.

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profdata
Frequent Contributor
Frequent Contributor

Do not close the dispute, once closed it can not be reopened.  Escalate it to a claim asap

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