Paypal Virtual Good Dispute

buhohitr
New Community Member

So a company disputed me because I sold a virtual account to them and it got stolen. They have already disputed and I esclated to a claim but I have 3 options 1. Provide proof of shipment (virtual can't) 2. refund 3. provide proof you refunded.

 

 

Should I call up paypal and tell them it was for a virtual good?

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1 REPLY 1

bluntmanchronic
Frequent Contributor
Frequent Contributor

I'm not sure what you mean, because the item is intangible the case will most likely automatically close because virtual items are not covered in anyway.

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