It is happening again?
Different buyer this time from the same Province in Canada, NS (not his real name) bought 2 items…..both paid for on separate invoices a few hours apart. Packaged and shipped individually. 1st item $2.90 and 2nd $10.00, 19/Oct/11.
After receiving email, I checked with paypal ‘OK to ship’. Items in the mail that day and the following day paypal informed me that the funds were being ‘held’.
NS says “What?”. The customer is adamant that, in his words….
“trying to rip someone off for $10.00 is just stupid”. He was on the site for some time trying to solve the problem with paypal. He then told me….”paypal **bleep**”.
So……….what’s up paypal. If we assume your problem solving directives have not changed…
This is likely to happen………
After reviewing my response to the dispute (give it 30 days….not like I have a choice) and discovering there is no tracking info, you will reverse the funds.
(Anyone out there willing to pay an additional $9. For tracking on a $10 purchase….could you sign in please)
This time you will not have the opportunity to further frustrate the customer by driving him to his bank to discover what the problem is!!!!! This really bothers some people you know, they worry that others’ may think them less than honest. They pay the bill, then there’s a problem….and they worry…and….they want the problem solved. They get angry trying to deal with people complicating their lives.
If you read what is above (1st customer) you know how this honest fellow tried his best. His bank couldn’t explain it?….and after you had reversed the payment 3 times, we finally managed payment. Boy I love to work with hones people…and there are a lot of them I am happy to deal with on eBay….thankyou!
This 2nd fellow (NS) has promised to solve the problem in a far less troublesome manner. I expect to get a letter in the mail in a few days…..with a Money Order. I am convinced, with the way he has dealt with me so far….I will get paid…but not with the help of paypal.
I expect that in the next 15-30 days you will contanct me.
The funds will be reversed.
I am going to keep in touch, if I can with (NS) and ask him….as I did the last fellow.
Did paypal contact you about this matter?…no.
To your knowledge, did they contact your bank?…no.
Was the bank able to explain why the funds were reversed?..........no.
And further…Will paypal acknowledge a mistake was made in directing that it was “OK to ship”?.....no.
Will they suggest that “the reversal happened because of a request from the buyers bank or the buyer himself because of a problem they were having….yes.
Paypal decided then, as they will decide this time…
Because I cannot provide proof of tracking, the funds will be reversed.
Does anyone know of a way to bring it to the attention of paypal that there is something wrong here? Is this sort of thing happening to you?
