Buyer claims item not recieved. I am eligible for protection. What now?
Ewesty
Contributor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
Jul-06-2011
09:47 PM
I see that my sale is eligible for seller protection, and I have all of the required shipping documentation. However, I haven't been able to find anything that tells me exactly what the next step should be. Does the buyer need to report to PayPal that he didn't receive the item, or is there something that I can do?
Thank you!
0 REPLIES 0

Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
Related Content
- Mercedes purchase not backed in Disputes and claims (Archive)
- Unauthorized Transaction Should I report the buyer Whats my Chances in Disputes and claims (Archive)
- Seller protection a joke in Disputes and claims (Archive)
- Am I eligible for paypal buyer protection? PLEASE HELP!! in Disputes and claims (Archive)
- Received a chargeback, Seller protection? in Disputes and claims (Archive)