Bougth a phone returned it never recived my money back

Damir
Contributor
Contributor

LIke title said i have bought a phone from **bleep** China , returned the phone after i have find out that is broken . I have call PayPall two times just to make shore that everything is ok , and they have ashured me that everything is allright . After 2-3 monts they have closed my case and told me that i have send a wrong INFO about something . So now im missing 299 $ and i got no one to complane . And best thing is while every thing happend i was i Europe and unable to call paypal to check what the f... happend .

Dude from China did respond on my mail ones and told me to hold on for 2-3 weeks and that was 7-8 monts ago .

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4 REPLIES 4

surplusdealdude
Advisor
Advisor

I think you're pooched.

 

You can try filing a chargeback on your credit card if you used it to pay for the phone, but 8 months is a long time.  Call the customer service number on the back of the card and see what they say.

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VJMinFL
New Community Member

I had a similar incident.  I bought a set of window switches for my Fiero, advertised to be in perfect condition.  When they arrived, they were cracked and sun-damaged.  I emailed the seller, and told him I wanted a refund.  He agreed, so I sent the switches back.  I received the Return Receipt dated 04/19/10.  I sent three email requests fro payment, which were ignored.  When I tried to open an eBay dispute, I was told that more than 45 days had elapsed, and there was nothing they could do.  Likewise for negative feedback.  I had thought I had two months (60 days) to respond.  It's not until a problem needs to be addressed that the 45 days is mentioned.

 

PayPal will not even look at this event, either.

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surplusdealdude
Advisor
Advisor

The 45 day limit is set out quite clearly in the user agreements for both sites.

 

If you used a credit card to pay for the item, file a chargeback by calling the customer service number on the back of the card.

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Damir
Contributor
Contributor

Thx guys for replying

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