unauthorized payment

[JayJoseph]

my card shows that a payment was made through paypal with the numbe[Removed. Phone #s not permitted] i would like to get my money back as i never authorized this and paypal does not have it registered in their records. i do not know the sellers.

[Madolsmum]

I have had a payment taken out by Uber PV last week and another pending which I have not authorised, I don’t use Uber does anyone know what this is, I have tried to get help from PayPal and they just say it is authorised and have closed the case

[kernowlass]

@Madolsmum 

@JayJoseph 

1.

Check if you had a subscription set up.
Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments.''

2.

Click on the transaction in your paypal account and use the 'report a problem' link at the bottom to report it as unauthorised if that is what it was.

An unauthorised transaction means that your Paypal account was hacked and used without your consent.
If Paypal check IP addresses / devices etc and find that it was hacked then yes you should receive your refund.

I hope you changed your password and security questions?
I hope you ran a virus scan on your computer?
I would also be telling my card issuers and bank accounts company that the account was hacked so that they can keep an eye on your account OR remove the financial info involved until things are sorted.