report a fraud
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
A salesman swindled me and didn't send me the product, kept my money and wouldn't let me cancel it...
customer service won't take my phone and I don't know what I can do...
I have reported a problem but they have closed my case in 1 day...
- Labels:
-
Disputes
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Did you open a dispute?
Which dispute did you open?
Did you escalate to a claim?
What type of transaction was it?
What linked paypal funding source did you use?
Advice is voluntary.
Kudos / Solution appreciated.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
A friends / family (or gift payment) is intended as a transfer of funds from family or friends to one another. For this reason, there is no processing fee when payment is made with bank or PayPal balance.
However as it is a gift payment, there is also no Buyer protection as no goods or services should have been exchanged.
If he was not a close mate or family member you should never use that option as it enables the seller to evade paying his paypal fees and negates your buyer protection at the same time.
You would also not be able to open a dispute apart from one citing an unauthorised transaction but that would be automatically closed as you did authorise the initial payment.
Be careful as using that option for purchasing goods is against Paypal rules and can lead to account limitation.
If you funded your paypal payment via a credit card then contact your card issuer and see if they will help you but unfortunately they may decline as well as it was a gift payment.
Advice is voluntary.
Kudos / Solution appreciated.
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- Was this a phishing email? in PayPal Basics Archives
- I was denied resolution twice in Disputes and Limitations Archives
- fraud in Disputes and Limitations Archives
- My primary paypal account has been hacked and my email address was removed in Disputes and Limitations Archives
- Does anyone know how I can contact customer service to report unauthorised access? in Disputes and Limitations Archives