recently purchased an item on a fraudulent website with paypal

[a165165165]

I purchased an item three days ago on a website that is now offline and I did not get an email confirmation for the transaction. All I have is a cellphone screenshot of an order number with the item and price. On top of it, I thought I would get help from PayPal by opening a dispute for a fraudulent transaction that turned out in the seller's favor. I cannot open another case ATM cause I was only allowed to have a single dispute. It feels like PayPal let me down and I might have to call my credit card provider.

[kernowlass]

@a165165165 

A dispute for an unauthorised transaction is telling paypal that your account was hacked and used without your consent to make that transaction.
Paypal would check IP addresses and devices and close the dispute if it was you that made the transaction.

You are only allowed 1 dispute per transaction so the only way you can get a second dispute opened is to contact Paypal (when and if you can) and see if they will open a second dispute for you.
They may decline citing policies but if you say what happened then they might open a second dispute for you.

If not then if you funded your paypal payment via a credit card then consider contacting your card issuer and see if they will help you with a chargeback?