"Restricted Account"

Shengar
Contributor
Contributor

Hello, <removed>here.

I have a problem with account limitation. Paypal asked me to provide my personal information, so I did. They told me my account will be enabled from 2 to 5 days, if not then they will send me an e-mail. Unfortunately it has been two weeks and still no response, and my account is still suspended. However when I go into the Account restricted tab, and click "Solve Problem" It says that my account is enabled and I can do everything - Send money to my bank account, buy stuff online and what not. When I get back into my profile the restriction tab reappears, It is basically an endless cycle. Please help!

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Shengar 

 

You need to contact customer services to resolve any limitation OR account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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