"Item not received" not listed in Disputes. ONLY "unauthorized transaction"
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Ordered a phone and paid for it. Seller then cut off all communication, even blocking me on the selling site. I went to Paypal to dispute the now Complete payment transaction. The ONLY option I got for disputing the transaction was to label it an "unauthorized transaction". So after searching the website in vain, I finally lodged the complaint as an unauthorized transaction. Today I got a message that the dispute has been closed, deciding in the seller's favor, because it was not an unauthorized transaction. But I can't find ANY WAY to file a dispute for not receiving the item or TELL PAYPAL what the problem is! When I try to open the Dispute page again, I simply get a message that this transaction dispute has been closed. What now?! AARGH!
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Disputes
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