item not received PayPal does not agree

[piodelellis]

Transaction amount $65.63 USD Dispute amount $65.63 USD Transaction date 12 August 2020

Item details

Item ID

50197861

Item description

70% OFF>>Expandable Faux Privacy Fence

Item dispute reason

Item was not received

Resolution for this item this is what I get, the item I paid for never arrived instead i received three garden solar lights that are not worth a toss! tried calling PayPal customer service but due to Covid we cannot help you, so frustrating makes my blood boil! so our Chinese counter parts get away with sending the wrong item and PayPal agrees to this. Well I won't rest till I get my $65.63 refunded, do you hear me PayPal

Deny

[kernowlass]

@piodelellis 

Did you open a dispute for non receipt of item? Which the seller would win if tracking showed delivery?

Or item received but not as described? Did you escalate to a claim? Did paypal tell you to return for a refund?

Did you send back with tracking?