is paypal actually helping disputes

blackdog666
New Community Member

i have several disputed claims in action and there seems to be no one home at paypal. where is the buyer protection we use paypal for. all i het is an automated help thing that runs around in circles. hey paypal, i use you as my bank and safetynet for more than a decade, where are you.

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2 REPLIES 2

DebDD
New Community Member
I did dispute and they denied. The vendor Zwilling has no record of my order which means I won’t get the product. PayPal will not refund my money. They responded in their online resolution site and there is no one live to discuss the problem with. They are keeping $259.33 of my money without even discussing it with Zwilling who would tell them they have no order for me.
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Rydb
Contributor
Contributor

Exactly the same issue - can't get hold of anybody. Actual banks aren't having this issue..poor from paypal

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