how to speed up open case not resolved and leave negative feedback for seller

Autobahnx
New Community Member

I am very frustrated.  I purchased an item from a canadian vendor, it was wrong, I returned it.  (purchased directly from paypal) they refused to accept the item and i am now without my refund, and without the wrong item.  its been months, I cannot leave negative feedback?  can contact a human being on paypal.  I HATE THIS!  need my money

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