hacking accounts

[damselflies]

i recently had my IP address stolen by hackers through my use of paypal.  i've had the foreign addresses removed from my computer, but they did use my paypal account to try to access my bank account.  has anyone else had this happen?  is there a way i can get any money stolen paid back?  isn't using paypal supposed to prevent this, or is paypal strictly for the protection of the seller/receiver of payments?

[kernowlass]

@damselflies 

Paypal can't protect something that was caused by your IP address being hacked.

if you were hacked......

Click on the transaction in your paypal account and use the 'report a problem' link at the bottom to report it as unauthorised if that is what it was.

An unauthorised transaction means that your Paypal account was hacked and used without your consent.
If Paypal check IP addresses / devices etc and find that it was hacked then yes you should receive your refund.

I hope you changed your password and security questions?
I hope you ran a virus scan on your computer?
I would also be telling my card issuers and bank accounts company that the account was hacked so that they can keep an eye on your account OR remove the financial info involved until things are sorted.