counterfeit software reseller

[dih78]

I bought Turbotax software through paypal. After hours of troubleshooting with Turbotax they requested to delete this software. My question what to do with counterfeit software reseller?

[PayPal_Siobhan2]

Hi dih78, 

Thank you for contacting the PayPal Community Forum and welcome as a new member!

If you purchased a service and it is faulty or counterfeit, please dispute the transaction in your PayPal account. More information on how to do this can be found here - https://www.paypal.com/smarthelp/article/i-didn't-receive-the-item-i-purchased-or-it's-different-fro....

- Siobhan