closed disputes needing to be reopened
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I placed an order for an item that never came. Seller did ship another totally different item, so dispute was closed. How do I continue to dispute this since my original item did not arrive?
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Disputes
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You are only allowed 1 dispute per transaction so the only way you can get a second dispute opened is to contact Paypal (when and if you can) and see if they will open a second dispute for you.
They may decline citing policies but if you say you made a mistake or need to change dispute type then they might open a second dispute for you.
If not then if you funded your paypal payment via a credit card then consider contacting your card issuer and see if they will help you with a chargeback?
Advice is voluntary.
Kudos / Solution appreciated.
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