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apparently I was only 17 when I opened my account, I’m now 28 and it’s been disabled

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apparently I was only 17 when I opened my account, I’m now 28 and it’s been disabled

I sent off documents to change my name to my married name on PayPal. I’ve now had an email saying I was under 18 when I opened my account which they must have known at the time and have now disabled my account. I’m 28 years old!! It won’t even let me take my details off this account or close it. I am absolutely dumbfounded