account access limited but no instructions or which document to attach
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I have a limitation right now that I want to resolve but the only instruction given is to check my primary email for instructions regarding additional required documentation. The problem is I already checked my primary email and spam box there is no email received about the instructions. how will I know which document to attach?
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Account Limitations
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Check in the message centre in your paypal account and if nothing there OR in the resolution centre then.......
Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...
1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
Advice is voluntary.
Kudos / Solution appreciated.
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