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I purchased an item from <removed> Co., Ltd. Paid shipping and they finally sent me something... the WRONG item. Now in order to get a refund of my full original payment, I have to pay to ship back the WRONG item. NOT my fault but I have to pay shipping in order to get my full refund. Oh, and they say what I send back has to be in perfect condition. What a complete SCAM. International shipping costs are not cheap... so I am out money. Thanks PayPal for having MY back! 😞 Buyer Beware!!!
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Initially my dispute was denied in the seller's favor because they could prove that the item had delivered, but what they sent was so egregiously different than what I ordered. I decided to call paypal and after holding on the phone for about 45 minutes I finally got a human and got my dispute re-opened because I told her I had proof of what I ordered (thankfully I screenshotted my purchase which had a picture of the item) and proof of what they sent with the tracking number they provided. The next day paypal informed me that the seller offered me a full refund, once I return the item, well there's another problem because there is no return address for Yunhan, not even on the internet. So how am I supposed to return the child size inflatable neck pillow? I'll be calling paypal back today to find out how I'm supposed to accomplish this feat. PayPal should do better about honoring their Purchase Protection program.
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I was also sent a child size inflatable neck pillow instead of the wagon I orders. The first tracking number they gave me was invalid, emailed them for update with no response. I then filed a Paypal claim and they immediately replied to then with a different tracking number. I matched the tracking number to the mysterious inflatable neck pillow I receive from a different named company in China last month and it matched. I have messages Paypal to re-open claim and no response yet.
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Hi I ordered a composter from them and received a very cheap nail clipper set not usable instead as I had already an other dispute with another company which was solved in the company’s interest I am not even trying to solve this. Just that I will close my account with PayPal.they seam to not even try to read the emails and understand what it says
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Totally agree, don’t give up even if you feel your wasting your time. It becomes a principle matter & it does pay off I got my refund. However I did wait weeks.
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- Items purchased not delivered by Yunhan Industri in Disputes and Limitations Archives
- Yunhan Industrial Co. in Disputes and Limitations Archives
- Disputed transaction in Disputes and Limitations Archives
- YUNHAN INDUSTRIAL SCAM in Disputes and Limitations Archives
- Yunhan Industrial Co in Disputes and Limitations Archives