Does anyone know how to resolve an issue with PayPal? I have communicated on the chat line, spoken to the support staff, written a letter addressed to the Manager of Customer Service and later even sent a certified return request letter to John Rainey, CFO/EVP. Has courtesy in business just evaporated at PP?
Long story short, we have had a PP account associated with eBay activity since 2004 and initially the account was in my then wife’s name, even though any buying and selling activity had always been done 100% by me.
After our separation, I tried simply changing the account name but it required that I set up a new account, so this past July I did that.
Made a couple of sales none of which would be considered off-color or controversial, and when I tried transferring my activity to me account I learned that “Your account access is permanently limited” and “due to potential risk” and thereby putting a hold on funds for some 6 months.
When I finally got to speak to someone (even with a language barrier) he pretty much alluded that the flag was probably created by some algorithm and told me that there is little I could do about getting it resolved.
So after some 16 years and having maintained an overall 100% rating on the eBay side all of a sudden I’m a potential risk.
All I wanted to know exactly why I am an alleged risk? Doesn’t an accused have a right to know why? I guess PayPal has its own set of rules when it comes to rights.
