I bought a hair comb/trimmer from you all via online, on 10 APR. It shipped on 20 APR (LY152969067CN, shipped by MANUAL, Transaction ID 1A28344[Removed. Phone #s not permitted]and it has yet to arrive. After several weeks, it should be here by now. I emailed the support email with no response! Email me info, and tracking info, or start the process for a refund.
